what we do

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Our service offering underpins three major themes which focus on enabling cloud journeys through modern IT architecture, providing customised development and managing change of people and business culture. The enablement of digital optimisation and cloud adoption brings forth four additional value propositions address our client’s greatest needs which are Data & Analytics, Process Automation, Content Services and Fighting Financial Crimes.

 - Under these value propositions, we provide services in relation to:

 - Strategy & Roadmaps Maturity Assessments

 - Modelling & Architectures

 - Planning and implementation

 - POC/Pilot/Foundation

 - Full Implementation

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Process Automation

UNLOCKING PROCESS AUTOMATION

Digital Enablement
ENABLING THE DIGITAL ENTERPRISE

Cross Stream enables the Digital Enterprise through innovative technology solutions and services that are leveraged by our clients to gain competitive advantage in their operations.

The goal of Digital Enablement & Optimisation is to add value to your organisation without changing the business model – this could be in the form of improved customer experience, improved productivity, increased revenue or reduced operational cost. This includes how your organisation responds to digital opportunities that foster customer centricity as well as working closely with our cloud adoption and modern IT architectures team to attain business value.

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DRIVING
CLOUD JOURNEYS

Intelligent Process Automation technology has enabled various business activities to be automated, expanding your human workforce with a virtual workforce – ensuring accuracy, efficiency, and the ability to achieve long-term strategic goals.

What is Intelligent Process Automation (IPA), and Why Do I Need It?

IPA creates and improves business value and gives your business the ultimate competitive advantage – by taking your company to an enterprise-wide level. IPA integrates all operations within your company, develops your company’s ability to grow and adapt, and increases efficiency.

Today's enterprises need to maintain focus on the big picture of value creation – building an efficient chain of end-to-end digital processes to deliver desired value to the right set of customers in the most operationally efficient way. Intelligent Process Automation unlocks the hidden value existing in the cross functional business processes and their realization via the people, process and technology triad by effectively managing and optimizing the process value chain by utilising the following:

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Cloud Adoption
Process Automation
UNLOCKING PROCESS AUTOMATION

Intelligent Process Automation technology has enabled various business activities to be automated, expanding your human workforce with a virtual workforce – ensuring accuracy, efficiency, and the ability to achieve long-term strategic goals.

What is Intelligent Process Automation (IPA), and Why Do I Need It?

IPA creates and improves business value and gives your business the ultimate competitive advantage – by taking your company to an enterprise-wide level. IPA integrates all operations within your company, develops your company’s ability to grow and adapt, and increases efficiency.

Today's enterprises need to maintain focus on the big picture of value creation – building an efficient chain of end-to-end digital processes to deliver desired value to the right set of customers in the most operationally efficient way. Intelligent Process Automation unlocks the hidden value existing in the cross functional business processes and their realization via the people, process and technology triad by effectively managing and optimizing the process value chain by utilising the following:

  1. Analysis of Process Landscape
  2. Design of Digital Processes
  3. Intelligent Execution of redesigned Processes
  4. Monitoring and Providing insightful metrics to optimise business processes and improve smart decision-making.
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REALISING
VALUE FROM CONTENT

There has been a shift of focus on content from its use to how it is stored, needless to say, that storage is of paramount importance, there is no point of storing data that has no purpose. Each company is complex and has an array of different data that needs to be analysed, but to integrate those insights to develop a strategy, or strategies, that benefit each sector of your company is time-consuming and leaves room for error when completed manually. 

It is for this reason that we at Ovations offer Content Service (CS) Solutions principled in integration, bringing together architecture supportive of on-premises and hybrid cloud services, a multi-repository approach to manage content regardless of its source repository, and intelligent functions to analyse and streamline the delivery of your content for more insightful development of operational goals, retention of business knowledge, regulatory management, and process efficiencies.

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Content Services
Data Analytics
IMPLEMENTING
DATA & ANALYTICS

At Cross Stream, we offer specialised Data and Analytics solutions. Our integrated approach in combination with all our offerings provides in-depth enterprise insights into the past, present, and possible future of your company, and where the challenges and opportunities lie or may arise. This is an enabler in preventing detrimental situations, continuous improvement and directing focus on opportunities and strengths. 

Data and Analytics result in driving smart decision-making and proactivity in anticipating the needs of your company and customers, mitigating risk and fraud, delivering relevant products, personalisation, and the optimisation and improvement of service and customer experience.

The above will increasingly be played out by leveraging modern technologies and approaches in order to create strategic advantages and unlock business agility through insights delivered by Cross Stream data and analytics solutions.

Driving business strategy and performance with our Data and Analytics solutions enables insight into what has happened and what is yet to come. Organisations today remains siloed however, our data and analytics approach provide powerful insights within these silos.

Our Data & Analytics solutions help business transcend from silos towards enterprise-wide insights enabling a modern data driven decision strategy.

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MITIGATING
FINANCIAL CRIME

The economy comprises of millions of veins, each of which is vital to its functioning and success. The blood of the economy is the cash flow and, the oxygen is the data – blocking the connections of veins because of distrust and a lack of confidence in other businesses not only stops oxygen and money coming into your business but hinders the business world as a whole – which, of course, has a hugely detrimental impact on your company.

This distrust and lack of confidence are not unwarranted – we live in an age of financial crime and fraud; so, at Ovations we work with you, using our skills and knowledge gained through multiple client engagements to support you in your fight against financial crimes. 

We cover key areas such as, Know-Your-Customer (KYC), Anti-Money Laundering (AML), and Enhanced Due Diligence (EDD) – all of which ensure insightful, efficient and effective risk decisions about your clients and counterparties.

Not only do we apply our own knowledge and experience gained through multiple solution implementations throughout Africa, but we also partner with international enterprise solution providers and therefore leverage their experience to provide our clients with the best solution in their fight against financial crimes.

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Financial Crime